Question 1

What is the minimum stay?

Accepted Answer

Stays start at 30 days and can be renewed month-to-month. Longer commitments unlock lower monthly rates.

Question 2

How does pricing work?

Accepted Answer

Rent is billed monthly and already includes furnishings. Longer stays get a length-of-stay discount. At checkout you’ll see rent, a utilities estimate, taxes, a one-time cleaning fee, and a refundable deposit — no hidden fees.

Question 3

How much is the security deposit?

Accepted Answer

A flat, refundable deposit is collected at booking and returned within 2–4 weeks of checkout, minus any damages. The amount can vary by city.

Question 4

What’s included in the apartment?

Accepted Answer

Furniture, a fully equipped kitchen, high-speed Wi-Fi, linens and towels, a smart TV, and a workspace. Just bring your suitcase.

Question 5

Can I extend, freeze, or transfer my stay?

Accepted Answer

Yes — extend by choosing a later move-out, freeze for 1–3 months, or transfer to another qualifying home with 30 days notice, all from your dashboard.

Question 6

Are pets allowed?

Accepted Answer

Many homes are pet-friendly. Use the “pets allowed” filter when searching.

Frequently asked questions

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